Rca Phone Numbers and Emails

Toll-Free Number:

  • (800) 968-9853
Send Message

Customer Service:

  • (800) 645-4994
    Accessories
  • (800) 511-3180
    Business Telephone Support
  • (800) 722-2161
    Commercial Product Support
  • (877) 722-4908
    Home Telephone Support
  • (877) 400-1230
    LED TV Support (19″ or smaller)
  • (888) 977-6722
    LED TV Support (20″ or larger)
  • (833) 236-6561
    RCA Home Security Support
  • (877) 252-6873
    RCA Tablet Support
  • (800) 252-6123
    RCA Tablet Support
  • (844) 353-1307
    Returns
  • +3 140 303 3199
    Europe
  • +52 800 927 7268
    Mexico

Emergency/ Hotline:

  • (317) 587-5999

Rca Emails:

Customer Service
Europe, Mexico
Legal
Media
Press Inquiries
Sales/ Reservations
service@rca-europe.com
Europe
rcasupport@1800customersupport.com
support@rcaav.com
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How to Contact?

Most Popular Number:

(800) 968-9853
Total calls: 2 164 Issues resolved: 22 Last call: Mar 26, 2024

What Is the Rca Customer Service Phone Number?

RCA is a well-known brand that deals in various electronic products such as TVs, home appliances, Audio-Video gadgets, laptops, and other accessories. RCA offers specialized customer support for different product categories. If you need assistance with TV and home appliances, you can contact their dedicated customer support phone number, which is 1-800-968-9853.

Similarly, for RCA audio and video products, you can reach out to them at 1-877-252-6873. With a rich history and a strong brand reputation, RCA is committed to providing excellent customer service. You can check their website for other customer support phone numbers based on the device you are looking for assistance for.

What Are RCA Customer Service Business Hours?

RCA's customer service is available to assist you during their business hours and provide support during the most active parts of your day. You can reach out to them from Monday to Friday, starting at 6:00 AM and ending at 6:00 PM Pacific Time (PT). This schedule extends into the weekend, as well, though with a slightly shorter timeframe. On Saturdays, their service hours are from 6:30 AM to 4:00 PM PT.

Whether you need help with a product, have a question about a service, or need to resolve a problem, you can reach out to RCA's customer service within these hours for responsive and reliable support.

How Can I Contact Rca Tech Support via Email?

To contact RCA Tech Support via email, you can send your inquiries or technical issues to support@curtiscs.com. RCA’s dedicated support team will assist you by addressing your concerns and providing the necessary guidance or solutions.

Provide detailed information about your issue and any relevant product details to help them understand your query better. You can expect a response for enquiry within 48 hours, but if your issues require immediate assistance, try calling RCA at their customer service phone number which is a prompt service.

PissedConsumer Club

Contact Information

Rca Website:

Rca Help Center:

Corporate Office Address:

RCA
5935 W. 84th Street, Suite A
Indianapolis, Indiana 46278
United States

Other Info (opening hours):

Mailing Address:

Data Protection Officer

8 rue du Renard,

75004 Paris - France

More contact details

Rca Customer Service Reviews

1.5 / 5
Poor
Guest-5671324
Projector
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

That was the best customer service I have had in 10 years, I tried to ask who I could talk to to give a great review! usually I hate talking to customer service.

That was the best. I love rca now!!

Read full review
Sophia R Och
Smart tv doesn't support the basic apps it claims to
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

RCA advertise that their smart tvs are compatible with apps that are actually not compatible, which is surely false advertising. When asked if there is an update in the pipeline, or a workaround, emails to their customer supoort were unsuccessful: one bounced back as a non existant email address, one did not answer and one claimed my RCA TV was not a product they could comment on as they only make certain models of RCA TV (not all of them).

So it seems like a lottery as to whether the manufacturer that RCA has outsourced your model of TV to will actually respond to you or not. Repeated follow ups by pissed consumer did not bring any further response from RCA as a whole nor any of their subsiduaries.

I had to buy a chromecast to make my "smart tv" work with the standard apps it claims to support. So basically it's an expensive dumb TV.

Read full review
Roger D Civ
Looking a quotation for 1280 smart tv 55 inches

Never received the quotation
Required.
Call me 305-978-****
I need a quotation fob Miami
1280 RCA tv smart 55 inches

Read full review
Zaiya Vve
I purchased RCA 58" Smart TV that was delivered damaged

The process to complete a return process was utterly ridiculous each time I attempted to put in the information the app froze after 10 days of trying I called back in to customer service and was able to get a live person to process for me

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How Good is Rca's Customer Service?

Granville Ots
Granville Ots
Feels Disappointed | Feb 27, 2024

Horrendous

Read full quote
Anothony Lnv
Anothony Lnv
Feels Disappointed | Jan 18, 2024

I have not received any help at all.

Read full quote
Kaela Zfk
Kaela Zfk
Feels Disappointed | Oct 28, 2023

Horrible

Read full quote
Brandon P Dwd
Brandon P Dwd
Feels Neutral | Aug 20, 2023

My tv started to have lines in the tv

Read full quote
Aracelis Kvn
Aracelis Kvn
Feels Disappointed | Aug 15, 2023

If there was a 0 button , I would of pushed that.. If a shame to pay so much money and can't talk to a live person. You get no results talking to a robot!!!! All I'm trying to do is get my notebook/tablet fix!!

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Jowanna Bub
Jowanna Bub
Feels Disappointed | Aug 10, 2023

Was not going to pay $5 to talk to somebody to see if you have parts for my TV

Read full quote

Summary of Rca Customer Service Calls

5.4K TOTAL
CALLS
01:54 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rca?

Product/ Service Question:

  • “My rca 75 inch is not working”
  • “Order a remote”
  • “LED screen not work”

Request for Information Question:

  • “Question about my remote”
  • “Install questions”
  • “Technical support”

Return/ Replace Question:

  • “Remote control replacement”
  • “Replacement remote”
  • “Replacement parts”

Account Question:

  • “Password reset”
  • “Google account”
  • “Unable to sign in due to device reset”

Activation/ Cancellation Question:

  • “RCA tablet model DRP29101 lost activation code”
  • “Need activation code for tablets”
  • “Activation code”

Payments and Charges Question:

  • “Cannot charge hp3090”
  • “Billing”
  • “Need a new charger for my tablet”

Staff Question:

  • “Customer service”
  • “Need talk to customer service”
  • “I need to speak to a customer service regarding your TV that someone gave me”

Shipping and Delivery Question:

  • “Hdmi not coming up with input”
  • “I have clothes washer but the drain pump is bad.I need a part number to make sure that I get the right part to replace”
  • “I purchased RCA 58" Smart TV that was delivered damaged”

Refund Question:

  • “New tablet doesn't power on. Warranty/refund/replacement information”
  • “Refund or replacement”
  • “I need a refund for the converta box I bought from Walmart in Memphis TN.”

Website/ Application Question:

  • “Need to download an application on RCA model RTU 5820”
  • “Need to download an application”
  • “Application preparation for apps on tv”

Cards Question:

  • “All I need is the Vizio TV codes for universal remote model number RCR4148HE but I keep talking to a machine and it keeps charging me money on my card which is oooo can you please help”
  • “My commute to computer tablet will not reboot and I do not have money on a credit card to talk to people”

Other Question:

  • “RcaTablet”
  • “Remote”
  • “Repair”

About

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Summary

RCA is an American company. RCA is a brand of household appliances. RCA offers a wide range of such products as televisions, audio, video, telephones, car stereo equipment, microwave ovens and a number of related accessories. RCA brand is licensed by Thomson Company. RCA is considered to be one of the most popular manufacturers of televisions, car stereo equipment and microwaves in the United States. The company operates a web site RCA.com. On this web site customers can choose some home appliances, make a research, download owner manuals, solve their troubleshoot problems, and check frequently asked questions about RCA and its products.

Rca reviews and complaints

Rca is ranked 544 out of 2905 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

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