Anonymous
map-marker Irving, Texas

Notebook/tablet will not turn on

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My issue with RCA has not been resolved and I'm VERY MAD about it. The number I got off the internet, they claimed was the wrong number then they gave me a bogus number. That's strike 1.. Don't buy anything from TCADi
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User's recommendation: Don't buy anything from RCA!!!

Linda G Opq

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Verified Reviewer

I have an older RCA TV that I really like and occasionally it would need to be reset. I know the reset code but the remote for Comcast changed and there is no longer a button marked reset No RCA p

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Original review Jul 01, 2023
The phone number that always worked before for RCA to get me immediate help, is a dead end and lead to only to a recording about some medical alert device, and even that doesnt ever lead you to a person. All I need to know is how to reset my TV using the new Comcast remote, which does not look like the old one. On the old one, the reset button was clearly marked. The reset code is 10178 that used to be easy to do and all I needed was a technician to tell me how to do it using the new Comcast Xfinity remote. I really dont want to throw away a TV that probably only needs a reset.
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Cons:
  • Customer service
Brandon P Dwd

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Verified Reviewer

Tv problem

*** im brandon my tv is Starting to have lines in it so I was wondering if you be able to do anything about it
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Preferred solution: Full refund

Anonymous
map-marker Toronto, Ontario

Wasted $$$

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Days of trying to get my broken appliance resolved. No solution was offered.

Takes forever to get someone to answer a call. I'm not sure why&how these people got hired besides that it's done on purpose so RCA doesn't pay out. They don't understand anything!! I have to keep re explaining myself and the answers I get is "uhhh" .

I can picture their blank stares in my mind. I think they make their customers jump through hoops on purpose with hopes that they will eventually give up!!

Email portal link does not work properly.

It's so frustrating!!

I'll need two new TVs, fridge&stove soon...I'll take my business elsewhere. It's too bad because RCA has been a trusted brand for longer than I've been alive 40+.

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Jackalicious83

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Verified Reviewer
| map-marker Boston, Massachusetts

Pissed off

I have wasted valuable time hours days and so is my friend trying to program your universal remote to our TV and our other components and with no luck whatsoever and now I'd like to be reimbursed from my last time I've tried Auto programming I've heard the codes I've tried everything nothing has worked with two different RCA remotes for an RCA TV what's what's wrong
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User's recommendation: Not qualified recommend anything to anyone thanks

Amber M Unt

Cause zero help from customer service

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Call the one 800 number they started a claim I got the link could not get anything on the link to work so I actually received a zero help trying to get the TV to work
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Loss:
$400
Cons:
  • No help or troubleshooting from customer service

Preferred solution: Someone to talk to who could actually help me get the picture from a single line at the top of the screen to actually fill the screen. The TV works. I cannot see anything on it.

Anonymous
map-marker Miami, Florida

Looking a quotation for 1280 smart tv 55 inches

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The idea to get a quotation of 1280 Smart tv 55 inches RCA FOB Miami Florida. Our company name is Rzaid phone 305-978-****
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User's recommendation: Best customer service and to find out a phone number

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chicago, Illinois

Universal Remote

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Rca - Universal Remote
Rca - Universal Remote - Image 2
RCR414BHE has no functioning BACK button aka must go to the home menu of tv and RELAUNCH app. RCA remote support has no contact information. F RCA - taking the POS back and demanding FULL refund.
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User's recommendation: RCA is a Plague. RUN!

Stephanie M Vwf

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Verified Buyer
|

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Verified Reviewer

TV going out

Rca - TV going out
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Bought this tv on 11/26/21 and it worked great up until the last week and now there are vertical lines all over the screen and I cant see the picture. This is ridiculous for a $278 tv to go out in less than a a year a 3 months!!!
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Loss:
$297
Pros:
  • Worked excellent for 12 months
Cons:
  • Screen has lines 3 months after year mark

Preferred solution: Full refund

User's recommendation: Do not buy!!!

Roger D Civ

Looking a quotation for 1280 smart tv 55 inches

Never received the quotation Required. Call me 305-978-**** I need a quotation fob Miami 1280 RCA tv smart 55 inches
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Preferred solution: O

User's recommendation: Your customer service must be more accessible

Anonymous
map-marker Brooklyn, New York

Trying to locate repair shop for my mobile dvd system getting an error unknown disc. Please help

I have one of your mobile dvd systems i am getting an unknown disc error i live in philadelphia and i am trying to locate a repair shop to get it fixed seems like no one repairs rca products can someone assist me with this please.. i tried calling customer service and i had waited 25 minutes on phone listening to music no one ever picked up.
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Anonymous
map-marker Philadelphia, Pennsylvania

Trying to locate repair shop for my mobile dvd system getting an error unknown disc. Please help

I still have not been able to get through to customer service and no one has responded to any of the email i sent..!please help..
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Ricky B Gmb

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Verified Reviewer

Product information

Rca - Product information
Rca - Product information - Image 2

I have a Sony 100 watt active subwoofer model number SA-WM250 I'm using a expensive set of edifier bookshelf speakers with a built in 50 watt amp and on the back of the edifiers there is a 3.5mm subwoofer output jack I'm using that output jack and I'm plugged into the coaxial input on the back of the Sony subwoofer the subwoofer works great and sounds great now here is my problem on the back of the Sony subwoofer there's a regular speaker wire hookup for 2 speaker inputs and 2 speaker outputs and I have other speakers I'd like to use a long with the subwoofer itself however when I plug speakers into the output channels I get no sound what do I do

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Pros:
  • Affordable
Cons:
  • Non reliable

Preferred solution: Information

Anonymous
map-marker Miami, Florida

Looking a quotation for 1280 smart tv 55 inches

The idea is to get a quotation of 1,280 smart TV 55 inches Fob Miami Fl.to obtain the better contact with a customer service and the phone number available.
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Michael U Lsl

I never received the information on why my father's RCA model RTU 5820 will not allow me to access Apple TV or any other apps. I installed internet so that my father could stream MLS soccer.

I never received the information on why my father's RCA model RTU 5820 will not allow me to access Apple TV or any other apps. I installed internet so that my father could stream MLS soccer. This set should be a smart tv. The agent said that we needed some kind of converter box, I asked him to email me as I was unable to take notes. The email never came through. Please advise.nsurr uu
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Preferred solution: Customer tech support for my father.