Lorenza B Kpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moncton, New Brunswick

Needing drivers link to download

My special needs adult son"s RCA combination tablet netbook has no sound, touch , or battery icon after an update and I need a link allowing me to download the driver package needing but google drive keeps on giving me the message ( Google Drive Couldn"t send request Try again.)I need your help because my handicap son doesn"t understand why he can"t play with it anymore and listen to the songs on his videos anymore.Your other solution otherwise would be to send me another better RCA Cambio and not one that drivers dissapears after a windows update. My phone number is 506-204-**** (the mom)
View full review
1 comment
Lorenza B Kpe

I bought it new for my special needs" son , that is this RCA Cambio w101v2 combination tablet netbook and drivers shouldn"t just disappear after a windows" 10 update and I cannot retrieve them again because of google drive .THE BEST SOLUTION WOULD BE FOR RCA TO REIMBURSE WIT A NEW BETTER RCA CAMBIO

Sierra G Ycr
map-marker Shallotte, North Carolina

Bought a used tablet. Can't get into it.

I bought a used rca Galileo tablet. It's been factory resetted and I still can't get into it. Needs a pin from previous owner which they don't know nor do I. So is this tablet useless did I get it for nothing
View full review
Katherine T Uwn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Remote does not work and terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rca - Remote does not work and terrible customer service
Rca - Remote does not work and terrible customer service - Image 2

Unable to program a new RCA Universal Remote Platinum Pro remote, I looked up the phone number of rcacodesupport.com and spoke with customer service of Curtis Inc. Representative Eds M offered no assistance so I requested her Supervisors number.

She said her Supervisor Glee B would call me back within 30 to 45 minutes and her number was 123456****. Am I stupid or something? I repeated the number and she said yes. I politely expressed my disturbing feelings about the phone number provided to me.

Her supervisor Glee B stated they could not assist me because my RCA TV model LA55RS was over a year old. In addition, I called 5 other RCA support companies and each company transferred me BACK to Curtis Inc. I PURCHASED the remote that day and the remote DOES NOT work. RCA refused to provide any help, does not they stand by the Commitment to servicing their products less known the lifetime limited warranty.

The supervisor Glee B suggested I contact the RCA distributors and the store where it was purchased to see if they might be able to help. She also suggested I contact www.rcacodesupport.com., for additional support; unbeknownst to her, this website information is listed on the remote control package (see picture). She never offered any apology for the statement made on behalf of the company or the service representative.

I am appalled, disappointed and totally frustrated.

I just wanted to replace a remote.

I read the bad reviews and due to my loyalty to RCA, I purchased the remote anyway. I now know and understand their experiences firsthand.

View full review
Loss:
$12
Pros:
  • Price
Cons:
  • Garbage
  • Product are of poor quality
  • Not a good customer service line

Preferred solution: An apology and a working remote for my TV.

User's recommendation: Terrible Service especially when remote does not work

Dwana M Zjc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Urbana, Illinois

*** experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rca - *** experience
Rca - *** experience - Image 2
3 month old tv quit working, nothing but vertical lines on screen has sound but no picture still has manufacturers one year warranty tried alot of phone numbers no one can help me
View full review
Loss:
$488

Preferred solution: Full refund

Marie T Jrr
map-marker Tallahassee, Florida

Help with RCA remote

Help with RCA remote
Try to by a remote for my rca tv. Your website is too confused. Trying to figure out it's too much I don't understand why I have to do 100 words just to figure out how to buy a remote please call (850) 418-**** Marie Thee thank you. Trying to figure this out is not fun I don't know what else to tell you
View full review

Preferred solution: Just trying to buy a remote control and figure out which one I need

Anonymous
map-marker Melrose, Massachusetts

My screen keeps going black

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am more than pissed I'm old school and always felt that RCA products zenith some of the best now I'm home trying to enjoy a movie and my screen keeps blacking out I got to turn the TV off and turn it back on just to continue to watch a movie I am so pissed and disappointed this sucks
View full review
Lawerance Vft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montrose, Colorado

Problem with audio

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've only had the TV about a year and a half, and I will be watching a program and out of nowhere the sound just goes out! And I have to unplug it and wait a minute or two and then play it back in for it to work again!

And I am disabled and it is very difficult for me to do this! This is the second time I've called about this and the problem is still not resolved! If something is not done soon I will never buy another RCA product again! And I will also be sure to pass on my problems and feelings about the product to everyone I know.

It's not a threat it's just a fact, I bought an RCA because it is always been a reputable company and now not so much. I really wish somebody would do something to help me with this problem!

View full review

User's recommendation: If my problem is fixed, then I will tell everyone I know to buy one, if it is not I will tell everyone I know not to buy one!

Timothy E Ihk

TV color went out

They will not get a hold of me or let me know anything the TV is still under warranty it's less than a year old and the color went out
View full review
Loss:
$346
Cons:
  • Junk

Preferred solution: Full refund

User's recommendation: Don't buy anything made by RCA

Kelcey Vqr
map-marker Roseville, Michigan

Picture screen

Case closed. I was told its physical damage. But nobody that I know of hit it or anything. Its mounted on the wall.
View full review
Keiana Ura

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harrisburg, Pennsylvania

Vh226a rotatator

I haven't heard anything from them yet the rotator is complete garbage for holding the TV antenna the area I live in I guess is too windy and I would like to refund I have buyer's protection so how can I get my money back can someone please send me a return label and I can mail you out all this stuff back to your company thank you
View full review

User's recommendation: will revise and post reciept ,etc

Toy W Nuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newnan, Georgia

Television issues

I bought a RCA television from Walmart in march and the color is flickering very bad its hard to watch
View full review
Charles S Yus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saginaw, Michigan

Alarm

Never heard from them called several times will not purchase their products anymore I left 3 messages still no response
View full review
Loss:
$100

Preferred solution: Let the company propose a solution

Anonymous
map-marker Tampa, Florida

My 11 Galileo Pro will not turn on OR take a charge

Not ONE NUMBER WORKED!!! So apparently I'm Stuck with a product that DOESN'T WORK & GOT NO HELP TO FIX OR REPLACE THE DAMN THING Wtf
View full review

User's recommendation: Make SURE you can reach RCA Co before you even purchase!!!

Anonymous
map-marker Ebensburg, Pennsylvania

Issue with rca

Rca wont help me bc I dont have module number and serial number I called in and they wouldnt help me I want a replacement
View full review

User's recommendation: Don’t buy RcA

Charles S Yus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saginaw, Michigan

IAlarm going off

No one has contacted me l have left 2 voice mail still no response very dissatisfied will try again tomorrow
View full review

Preferred solution: Problem fixed

  • 1
  • ...
  • 7
  • 8
  • 9
  • 10
  • 11
  • ...
  • 50