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LITERALLY the worst customer service I have ever had. Good luck emailing them, because the email for support on their website isn't valid and my email was returned immediately. Good luck calling them, because their phone number sends you to SEARS. I was redirected a...
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Anonymous
Anonymous

http://www.rca.com/support-productsI know for sure their email option works. I do not know about the phone number because I've never used it.Though, I do admit, on part of the...

1.0
#1046794
Reply to reviews
My girlfriend got this RCA cambio tablet (the black W101 V2) and not even 3 months in, it bugs out once and ever since then has a LOT of trouble turning on. First off, to even be remotely able to turn it on, we first need to have it plugged in as it apparently never...
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Anonymous
Anonymous

http://www.rca.com/support-productsEmail is so much better, I told them my friend bought it for me as a gift and I was with her, so I didn't need the exact date, or the receip...

1.5
#1041821
Reply to reviews
I purchased a 7in. RCA tablet from Wal-Mart and purchased the 2 year manufacturers warranty as well. The screen became white after 2months of use. I filed my claim through Wal-Mart and RCA. It has been almost 3 weeks to the day and I am continuously given the run...
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Anonymous
Anonymous

I've had ONE good tablet from RCA, one not so good, but they stepped up. Part of your problem is buying the walmart warranty, they will try to weasel out of fixing anything. I...

rollo2016
rollo2016

The RCA tablet is not known for reliability, only it's cheap price to buy. Other companies make good tablets. Do some research and buy a better one while throwing the RCA in t...

1.1
Product
#1038514
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Rca - Warranty sucks

Rca
#1117904
1.0
Details
Tried calling and emails no luck. Zero customer service. Will never buy rca product again. Suggest to any consumer to do the same.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
Warranty
Website

Rca - Bad product

Rca
#1110041
I was able to transfer info from my phone to the tablet and then it permantly froze. I called support and asked if they had many complaints against the Voyager III and was told YES! I now have to return it and I am concerned about personal info in this device.DO NOT BUY ONE
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Rca - 2nd unit and same noise.

Rca
#1082829
I did the same exact thing. Received 1st one as anniversary gift from work. Had to return it for the noise. The replacement started the same thing after 2 months. No where can I find a contact for RCA.
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Rca - Piece of junk

Rca
#1080480
i bought the viking pro 10 from walmart the tablet has never worked right you ry and search and it just changes screen afterscreen i am so tired of tryingb to get someone to repair the tablet all anyone can say to me is the cost well i dont feel like i should pay anymore money for this piece of junk if i was RCA i would be ashamed. never buy another rca
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DRC 98090 user manual was not in box. I called customer service. They said I have to go online. I am elderly and do not have access to computer and no car. They completely ignored what I said. I should not be made to perform a hardship because of their mistake. I asked...
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#1025802
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I purchased my 2nd RCA Television. The television picture went out twice while under warranty. 2nd TV same issue. A Repairman has come out twice to determine the TV needs to be replaced. Active On was supposed to call me within 10 days to discuss replacing the TV. I've...
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Product
I didn't like
  • Product quality or cus
#984920
Reply to reviews
rca dbs772we streaming from hulu and you tube dropped go to update from unit no responce from server went to website of RCA not only is there no fix there not even shown anything on the unit. it was a fairy good unit limited but did work until dec 2016 when hulu...
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Anonymous
jr333

forgot to ad this is still being sold online as of dec 2016not sure in stores so no matter the price do not purchase

2.1
I liked
  • When new worked ok
I didn't like
  • No support when software needed update
#971118
Reply to reviews
there's not enough space on the computer now my pc is left to be vulnerable to hackers unless I go out and buy a freaken external hard drive there 32 gb windows 10 takes up almost half of that leaving 16 gb left the updates are maybe .500 kb and the anniversary update...
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4.5
I liked
  • Price
I didn't like
  • Some of the features of the pc
#963068
Reply to reviews
I purchased a Viking 10 II keyboard accessory. They changed my original order and I received a Viking 10 pro "lavender". Not the key board I wanted. The customer service does not read the emails you send them because I clearly stated it was the wrong product. Also when...
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Anonymous
Anonymous

I have a similar problem. I returned my Cambio Tablet Windows 10 for repair and they sent me the WRONG model back. It is a Viking Pro Android tablet. I was told it was my fa...

1.0
Neillsville, Wisconsin
#945050
Reply to reviews
My grandson's RCA tablet, purchased at Walmart for approximately $150 also suffered a severely 'swollen' puffed-up battery that blew the thing apart. Had I known about this sooner, I would have helped him try to get some 'satisfaction' from either RCA or Walmart. Today...
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Delton, Michigan
#940285
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There customer service is probably the worse. They have my tablet for over 2 months now. They did send it out once but due to there stupidity they sent it back in the original box it comes in from the store about as thick as a piece of paper. So now they have it back...
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Anonymous
Wristal

Right with you. Had the once great functioning 10.2 inch from Canadian Tire at about $150. Less than a year of steady use keeping it charged faithfully daily it refuses to sta...

2.1
#934878
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