May you NEVER have to contact RCA.I have an RCA Opal.
(multi-media player). I have tried for 3 weeks to resolve an issue. It seems simple enough to me. The web-site is the worst I have ever tried to use.
You must try at least one of their FAQ areas before you can even make an effort to contact customer service. In their "Contact Us" portion of the menu you can submitt a question. You will get a response rather quickly. However, that response will be an Email with a "Question Referencde Number".
I have searched the site from one page to another and another to at least 10 pages. Don't even think you will find a telephone number..NOT..
I am so pissed..